19.8: Create Incident Scoring and Prioritization Schema

Create incident scoring and prioritization schema based on known or potential impact to your organization. Utilize score to define frequency of status updates and escalation procedures.

Asset Type

Security Function

Implementation Groups

N/A

N/A

3

Dependencies

  • Sub-control 19.1: Document Incident Response Procedures

Inputs

  1. Enterprise incident management policy

Operations

  1. Examine the enterprise incident management policy for the following properties:
    1. Incident scoring and prioritization schema based on known or potential impact

    2. Procedure relying on this schema is used to determine status update frequency during incident handling

    3. Procedure relying on this schema is used to determine escalation paths during incident handling

Measures

  • M1 = (Boolean) 1 if an incident scoring and prioritization schema is present in the policy; 0 otherwise

  • M2 = (Boolean) 1 if status update procedure relies on aforementioned schema; 0 otherwise

  • M3 = (Boolean) 1 if escalation procedure relies on aforementioned schema; 0 otherwise

Metrics

Scoring/Prioritization

Metric

Does the incident management policy include a scoring/prioritization schema, and are
status update frequency and escalation paths reliant upon that schema?

Calculation

M1 AND M2 AND M3